Resolved: First Gate Shipping - Shipping Fraud by FirstGate Shipping Company

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Update by user Dec 28, 2017

I have shipped 160 liters of genuine olive oil via this company. When I received the shipment I discovered ‎that this company has taken the content of three containers of 60 liters in total and replaced it with ‎adulterated oil of foreign source.

A legal case has been filed against this company at the Public Prosecution ‎of Abu Dhabi. The company, represented by Mr. Samir Alguran and Saed Alguran, offered an amicable ‎settlement of the case by offering three new containers of 60 liters of olive oil. The company has a long ‎history of unsettled legal disputes filed against it by many customers.

The company’s staff run its business ‎operations in an offhand manner and offer a very poor customer service with little to no attention to ‎customers’ claims or complaints. ‎

Original review posted by user Dec 28, 2017

I have shipped 160 liters of genuine olive oil via this company. When I received the shipment I discovered ‎that this company has taken the content of three containers of 60 liters in total and replaced put ‎adulterated oil instead of foreign source.

A legal case has been filed against this company at Public ‎Prosecution of Abu Dhabi. The company, represented by Mr.

Samir Alguran and Saed Alguran, offered an ‎amicable settlement of the case by offering three new containers of 60 liters of olive oil. The offer was ‎rejected since the company has a long history of unsettled legal disputes filed against it by many ‎customers and since the company didn't provide a health report that proves the origin and the ‎genuineness of the olive oil offered.‎

Product or Service Mentioned: First Gate Shipping Delivery Service.

Reason of review: shipping fraud.

Monetary Loss: $400.

Preferred solution: Full refund.

I liked: Fake promises.

  • First Gate Abu Dhabi
Company wrote 0 private or public responses to the review from Dec 28, 2017.

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